FAQs

P448 is an Italian streetwear brand whose collections are designed to empower the individual. Our sneakers are thoughtfully designed and crafted in Italy by master artisans for style pioneers across the globe. Defined by an eclectic aesthetic, we take inspiration from the streets, underpinned by the underground spirit of subculture.

Our sneakers are all designed and locally sourced in Italy. Each sneaker is conceived and manufactured by master craftsmen in the finest factories in Italy and Spain, using rich materials, thoughtful details and best-in-class handmade workmanship. Every P448® design is engineered to achieve perfection in both form and function.

You can get in touch with the P448® staff by sending an email to contact@p448.com to receive more information about a specific product. Our team is always available to help you.

P448® sizing details can be found on every product page and will help you select the correct size. Additionally, you can find specific measurements for our styles here. If you need further help, please feel free to contact the P448® Staff by sending an email to contact@p448.com.

If the product you are looking for is not available, it may be out of stock or temporarily unavailable. We invite you to visit the site in the coming days as many models could be back online soon. If on the contrary we can help you choose a different model, please feel free to contact the P448® Staff by sending an email to contact@p448.com.

There are many retailers where you can find your favorite P448® products. To receive a list of the retailers closest to you, please feel free to contact the P448® Staff by sending an email to contact@p448.com.

If you saw a pair of P448® sneakers in a store or online but were unable to find them on the website, please reach out to us at contact@p448.com with an image of the shoe you are looking for and we'll do our best to locate you a pair.

We currently ship to countries within the EU, Switzerland and the UK. Available shipping countries are listed in checkout. Please note local duties, taxes or customs clearance fees may apply to orders shipping outside of the EU.

To ship to another country, please visit our US site us.p448.com.

We generally to process and dispatch all orders within 24 business hours. Orders placed on weekends, holidays, or after 12pm CEST on weekdays will begin processing the following business day. When your order leaves our warehouse, we will send you a shipping confirmation email including your tracking number.

We offer free ground shipping on all orders over €250. On orders below €250, there is a flat €6 shipping fee. We appreciate your understanding that the original shipping charges are non-refundable.

When the order is ready for shipment, you will receive an email with tracking information. 

Additionally, you can track your order below.

If you are not satisfied with your product, we would be happy to exchange unworn shoes for a different size or style of equal value.

Purchases made between November 1st, 2024, and December 25th, 2024 will be eligible for returns and exchanges until January 15th, 2025.

Please note that all exchanges and returns must be unworn and in brand new condition.

Refunds will be issued to the original form of payment. P448.com does not accept returns purchased at other retailers and encourages you to reach out to the original merchant to explore available options.

You may have noticed that we’ve removed packing slips from shipments to further reduce our paper waste and stay true to our environmental promises.

All information on returning your order can be found below, though should you have additional questions, or you may experience trouble with the return page, please reach out to contact@p448.com for further assistance.

We want you to love your new purchase. If for any reason you are not satisfied, we are happy to help you complete your return. All returns will incur a €5 processing fee, which will be deducted from your refund.

Please note that all exchanges and returns must be unworn and in brand new condition must be initiated within 14 days of receiving your order.

Refunds will be issued to the original form of payment. P448.com does not accept returns purchased at other retailers and encourages you to reach out to the original merchant to explore available options.

You may have noticed that we’ve removed packing slips from shipments to further reduce our paper waste and stay true to our environmental promises.

All information on returning your order can be found below, though should you have additional questions, or you may experience trouble with the return page, please reach out to contact@p448.com for further assistance

P448.com does not accept returns purchased at other retailers and encourages you to reach out to the original merchant to explore available options.

You can return your order of an item bought on sale within 14 days of receiving your order. 

The refund will be processed within 4-5 business days of receiving your return. It will be issued to the original form of payment once the return has completed processing. The refund will reflect in your account in 3-10 business days.

All returns will incur a €5 processing fee, which will be deducted from your refund. Duties and taxes paid upon purchase are not refundable.

To learn about caring for your sneakers, head to our Sneaker Care Guide or contact us at contact@p448.com